Política de envio

1. SHIPPING

Our orders are shipped with DPD in Portugal, and with DHL internationally.

Your parcel is insured by LUÍS ONOFRE during the time it is in transit until it is delivered to you. A signature is required for every delivery and it is at this point where the responsibility for the goods delivered is passed to the consignee.

Please note that delivery times are guidelines and may vary during our seasonal sale times.

Portugal	Spain	Rest of EUROPE	Rest of the WORLD
Free delivery on orders of 400€+	Free delivery on orders of 400€+	Free delivery on orders of 400€+	€30
€10* FREE at DPD Pickup points	€10	€20	€30
24-48h	2-3 workdays	2-3 workdays	3-4 workdays
Exchanges: FREE Worldwide 14-day  |  Returns: Paid 14-day
Local sales taxes or import duties apply and may be charged upon delivery.
Pre-Sale items: delivered in 15-20 days | Extended Exchanges to 30 days.

 

*If you are not in your address at delivery time, your parcel will be delivered at the nearest DPD Pickup point. You will then receive an automatic notification with the details to collect your parcel there.

 

1.1 Delivery - STORE PICKUP – LISBON BOUTIQUE

Orders with in-store pickup must be collected within a maximum period of 14 days after order confirmation. If the order is not collected within this timeframe, it will be considered closed, no refund or return will be possible, and the product will no longer be reserved or available.